How To Choose A Paintless Dent Repair Company

After researching paintless dent repair options, you’ve come to one conclusion: it’s the best choice for your vehicle. Paintless dent repair is affordable and fast, as well as being environmentally friendly. In short, it is the best way to repair car dents.

Having made this decision, you still need to consider one more: what paintless dent repair company is right for you? How can you find the best one for your needs? What exactly does “the best service” look like for PDR?

You may not be able to answer all these questions without industry experience or a lot of trial and error. ButDent Erasers, a Bay Area company that specializes in mobile paintless dent repair, believes we may simplify the process below by describing what we consider to be an excellent business.

Caring is at the core of it
As a technician, you should truly care about both the dent you repair and the people you help while doing it.

● Friendly customer service. Paintless dent repair businesses should treat you as a fellow human rather than a customer. The experience should be warm and welcoming, with kind words and a genuine “how can I help you?” attitude. We at Dent Erasers strive to make everyone feel like they are getting top notch service freom a friend.

● Detail-oriented. A technician who truly cares about their job won’t settle for just doing the bare minimum. You can expect that they’ll go above and beyond what you expect to restore the look of your car! When Dent Erasers is done with your dented up car it is normal to have magically removed a few dents that were not even ordered to be fixed. Providing our customers with top-of-the-line service is just one way we go above and beyond!

● Excellent service. The goal of many companies is fast service (and, yes, paintless dent repair is fast when compared to traditional methods), but we at Dent Erasers like to describe our approach as efficient. By being fast, we imply that we are ignoring detail, customer service, and time-conscious work in our craft. The difference between a company that is efficient and one that is fast is that a company that is efficient shows a greater interest in its customers than one that is fast.

In addition to these core values, we also carry some additional ones that are not always seen in the industry.

● Friendly Environment: Dents happen when you least expect it! Since our technicians come directly to your location for mobile dent repair, its impossible for them to maintain a sterile environment in an office or shop setting

you can find out a lot about a paintless dent repair company by asking the right questions. Here are a few to get started:

• What is your training and experience in paintless dent repair? (Education, certifications)
• How long have you been performing this work? Is it primarily for auto dealerships or do customers come directly to you as well?
• What warranty do you offer on your work?
• Do you have photos of your past work to share with me?
• How is the pricing for this service determined? Is it based on the size or severity of the dent?

-Can I see a list of references from previous customers?

Contact Dent Erasers we are sure to have the answers to these questions that you want to hear!

				
			
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